Plain language summary: All sales are final after digital delivery. We do not offer refunds on delivered digital products. If you have questions before purchasing, call us first — 954-367-9274. We would rather answer your question upfront than handle a dispute after delivery.
All AccessBridge Direct products are digital deliverables — PDF documents and spreadsheet files — delivered in full at the time of delivery. Because digital products cannot be returned and are accessible immediately upon delivery, all sales are final once delivery has occurred.
This policy is standard for digital product sales and protects the integrity of the products and the business. By completing a purchase, you acknowledge and agree to this policy.
If you have any questions about whether a product is right for your situation, we strongly encourage you to call us before purchasing: 954-367-9274. Every submission is reviewed by our team and we are available to discuss your specific situation before any money changes hands.
The confirmation call prior to delivery is specifically designed to ensure you are receiving the right product for your situation. If during that call we determine a different product or approach would serve you better, we will tell you — before delivery occurs.
If you do not receive your product within the stated delivery timeframe after the confirmation call, contact us immediately at info@accessbridgedirect.com or 954-367-9274. Delivery failures due to technical issues on our end will be resolved promptly at no additional cost to you.
AccessBridge LLC is not responsible for delivery failures caused by incorrect contact information provided at intake, spam filters, or email delivery issues on the recipient's end. Please check your spam folder before contacting us about a missing delivery.
Initiating a chargeback without first contacting AccessBridge LLC to attempt resolution is a violation of this policy and our payment processor agreements. We ask that you contact us directly with any concerns before initiating a dispute with your financial institution. We respond to all contact same business day.
For any questions about this policy or your purchase:
AccessBridge LLC
11352 West State Road 84 #11
Fort Lauderdale, FL 33325
954-367-9274
info@accessbridgedirect.com